Make trusted support feel personal and possible.
We help people move toward their goals through dependable, respectful and practical support.
About Fides Care
A care relationship built on trust.
We are here to make disability support feel more personal, transparent and connected to the life you want to lead.
Talk with our teamOur promiseWe listen before we plan.F
People first.Always.
Our story
Fides means faith and trust.
That idea sits at the centre of how we support people: show up with sincerity, understand what matters and build from there.
Excellent support is not only about completing tasks. It creates the safety, consistency and encouragement that helps a person participate, decide and grow.
Our mission is to provide professional, culturally responsive support that respects each participant's identity, goals, preferences and right to lead.
A community where every person can belong and direct their life.
We want choice, participation and dignity to be visible in everyday experience.
Nothing about you without you.
Your knowledge of your life is essential. We plan with you, communicate clearly and keep asking what works.
Values in action
How we show up matters.
Values only count when you can feel them in everyday interactions. These commitments guide the way we communicate, match and deliver support.
Trust
Honesty, consistency and doing what we say we will do.
Compassion
Warmth and respect in every participant, family and professional relationship.
Empowerment
Practical support for informed choice, confidence and independence.
Belonging
Care that values culture, identity, relationships and community.
The Fides difference
Small details. Meaningful difference.
Transparent communication
Clear expectations, documented next steps and honest conversations when something changes.
Responsive onboarding
A focused first conversation confirms fit and availability without leaving you wondering.
Thoughtful matching
Skills and experience matter, alongside personality, interests, communication and culture.
Support that evolves
Regular check-ins help your service respond to changing goals, routines and circumstances.
Quality & safeguards
Safety is part of every decision.
Our systems and service approach are designed around the NDIS Practice Standards and expectations of the NDIS Quality and Safeguards Commission.
- Worker screening, checks and role-appropriate training
- Participant-centred risk and incident processes
- Privacy, dignity and informed choice
- Feedback and complaints welcomed without disadvantage
Your support team
Capability with character.
We look for workers who combine practical capability with patience, curiosity and respect. Matching is a conversation, and participant feedback stays central.
Tell us who would suit youMeet us before you decide
A conversation can tell you a lot.
Ask about our approach, team matching, availability or quality systems. We will answer clearly and give you space to decide.